Last updated: 16 August 2025
These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of minovex.com (the “Site”) and any products or services provided by Minovex (the “Company”, “we”, “us”, “our”). By using the Site, requesting a proposal, or engaging us for services, you agree to these Terms.
If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Site or our services.
Company details:
Minovex (legal entity name)
[Registered address]
Contact: hello@minovex.com
1) Services We Provide
We design, build, and optimize digital experiences, including:
- Website development on WordPress, Webflow, and custom stacks
- Shopify store setup, migration, and optimization
- LMS setup and customization (e.g., LearnDash), course monetization, and integrations
- SEO audits, technical fixes, content strategy, and off-page activities
- Social Media Marketing (SMM) planning and content distribution
- Ongoing support/maintenance by separate agreement
Each engagement is governed by a Proposal/Scope of Work (SOW) that specifies deliverables, timelines, fees, and assumptions. If the Proposal conflicts with these Terms, the Proposal controls for that project.
2) Proposals, Scope & Change Requests
- Our Proposal includes the scope, milestones, inclusions/exclusions, and revision rounds.
- Out-of-scope items or change requests require written approval and may be billed hourly or as a new fixed add-on.
- Estimates for timelines assume timely client inputs and approvals. Delays on your side extend delivery dates.
3) Client Responsibilities
You agree to:
- Provide timely access to assets, accounts, hosting, domains, and third-party tools.
- Supply content (text, images, videos, brand assets) and confirm you have the rights to use them.
- Review and approve work within the review windows specified in the Proposal.
- Appoint a single day-to-day decision-maker for faster communication.
You are responsible for the accuracy and legality of your content and for compliance with laws applicable to your business and industry.
4) Fees, Invoicing & Payments
- Fees and payment schedules are stated in the Proposal. We typically use milestone-based billing for projects and monthly billing for retainers.
- Invoices are issued via Payoneer or Stripe (or another method agreed in writing). You are responsible for any bank/transfer fees and applicable taxes.
- Due date: unless stated otherwise, invoices are due within 7 days of issue.
- Late payment: we may pause work and charge a late fee of 1.5% per month (or the maximum permitted by law) on overdue balances.
- Refunds: deposits/initial milestones are non-refundable once work begins. If you terminate early, you remain liable for work completed to date and any committed third-party costs.
5) Revisions & Acceptance
- Each deliverable includes the number of revision rounds stated in the Proposal. Additional rounds or major directional changes may be billed separately.
- A deliverable is deemed accepted when you approve it in writing, when it goes live, or 5 business days after delivery if no issues are reported.
6) Third-Party Services & Accounts
Projects may require third-party services (e.g., hosting, domains, CDN, email, analytics, apps/plugins). Unless we explicitly resell a service to you:
- You will maintain your own accounts and remain bound by the third-party’s terms.
- Fees for third-party services are your responsibility.
- We are not liable for downtime, changes, or issues caused by third parties.
7) Intellectual Property & Licensing
- Client Materials. You retain ownership of all content, trademarks, and materials you provide. You grant us a non-exclusive license to use them to perform the project.
- Project Deliverables. Upon full payment of all amounts due, we assign to you the ownership of the final, specifically created deliverables for your project (code, layouts, exported assets) except for:
- Pre-existing materials we own (internal libraries, frameworks, templates, design systems), which are licensed to you on a non-exclusive, perpetual, worldwide basis for use within the project.
- Open-source software and third-party assets used under their respective licenses.
- Portfolio Rights. We may display non-confidential work in our portfolio, case studies, and sales materials (including your name/logo) unless you request confidentiality before launch in writing.
8) Warranties & Disclaimers
- We warrant that we will perform services in a professional and workmanlike manner using reasonable care and skill.
- We do not warrant that the Site or deliverables will be error-free or uninterrupted, or that they will achieve specific business outcomes.
- SEO/SMM Disclaimer: Search engine rankings, traffic, and social performance depend on many external factors; we do not guarantee specific positions, volumes, or conversion results.
- Except as expressly set out above, the services and deliverables are provided “as is” to the fullest extent permitted by law.
9) Limitation of Liability
To the maximum extent permitted by law:
- Our aggregate liability for all claims related to a project will not exceed the fees you paid to us for the specific deliverable/milestone giving rise to the claim.
- We will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, revenue, or data, even if advised of the possibility.
10) Confidentiality & Data Protection
- Each party may receive Confidential Information from the other. We will use it only to perform the project and protect it with reasonable safeguards.
- We process personal data in line with our Privacy Policy. If your project requires a Data Processing Agreement (DPA), we can provide one on request. You remain the controller of your customer data.
11) Security
We follow reasonable industry practices to safeguard accounts and code (e.g., least-privilege access, password managers, 2FA where available). You are responsible for the security of your own systems, accounts, and devices.
12) Support, Maintenance & Handover
- Projects include a 30-day post-launch support window for bug fixes and minor tweaks related to the delivered scope.
- Ongoing maintenance, enhancements, content updates, or new features are provided under a separate support or retainer agreement.
- On request, we will handover credentials, code, and documentation at project close, subject to full payment.
13) Non-Solicitation (optional)
During the project and for 12 months after its completion, you agree not to directly solicit for employment or contract any of our employees or dedicated contractors who worked on your project, without our prior written consent.
14) Suspension & Termination
- We may suspend work if invoices are overdue or if we reasonably believe your use is unlawful or violates these Terms.
- Either party may terminate a project for material breach if not cured within 10 days of written notice.
- Upon termination, you will pay for all work completed and committed third-party costs through the termination date.
15) Acceptable Use
You must not use our deliverables or the Site to store, publish, or transmit content that is unlawful, infringing, defamatory, hateful, or harmful; to violate privacy; to send spam; or to attempt to gain unauthorized access to systems or data.
16) Force Majeure
Neither party is liable for failure or delay due to events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet or hosting outages, or government actions. Obligations resume once the event ends.
17) Independent Contractor
We act as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.
18) Electronic Communications & E-Signatures
You consent to receive communications electronically. Quotes, proposals, and approvals may be executed via e-signature or email confirmation and are legally binding.
19) International Use
We provide services to clients globally. You are responsible for compliance with local laws applicable to your business and content, including consumer, privacy, accessibility, and marketing regulations.
20) Governing Law & Dispute Resolution
These Terms and any dispute arising out of them are governed by the laws of [Choose jurisdiction—e.g., England & Wales / Pakistan / State of Delaware, USA], without regard to conflict of laws.
Before filing a claim, the parties will attempt to resolve disputes in good faith via a discussion between decision-makers. If unresolved after 30 days, the dispute may be brought in the courts of [chosen jurisdiction], and each party irrevocably submits to that venue. You agree to the exclusive jurisdiction of those courts.
(If you prefer arbitration, replace the paragraph above with your arbitration clause.)
21) Changes to These Terms
We may update these Terms from time to time. The updated Terms are effective when posted on the Site with a new “Last updated” date. Material changes may be communicated via the Site or email.
22) Contact
Questions about these Terms?
Email: hello@minovex.com